Step 2 of 4 · Negotiate a Bill
Retention, then the number
Retention, then the number — step 2 of 4 in Negotiate a Bill. Hi, I've been a customer X years. My bill went to Y. Competitor is at Z. Can you match or put me on a loyalty rate?

Free personal finance tip: Retention, then the number (step 2 of 4 from "Negotiate a Bill").
Hi, I've been a customer X years. My bill went to Y. Competitor is at Z. Can you match or put me on a loyalty rate?
If no: is there a hardship or retention desk? Silence is ok after you ask. Then: please email the new rate and term.
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